[Announcement] Powerful New WooCommerce Order Notifications in PushEngage!

Hello, Engagelings.

We just launched a brand new WooCommerce plugin. And it comes with some AMAZING updates over the last version.

Managing customer expectations and keeping your team aligned just got a whole lot easier. With our latest PushEngage WooCommerce update, you can now send real-time push notifications for every key order event—to both customers and admins.

We know that timely communication is key to improving customer satisfaction and boosting sales. With our new WooCommerce order notifications, you can:

• Keep customers informed at every stage of their order journey
• Reduce support tickets by proactively sending order updates
• Recover lost sales with automated retry purchase & review request campaigns
• Improve team coordination with instant admin notifications for order events

Let me show you why this is a breakthrough moment for your customer engagement strategy, revenue, and internal communications.

What’s New in PushEngage for WooCommerce?

Here’s a quick overview of the campaign types that we’ve introduced:

• New Order Placed – Notify customers and admins instantly when an order is placed. 🛒
• Order Processing & Completion – Keep buyers updated as their order moves through the pipeline. 🔄
• Failed Payments & Refund Alerts – Reduce lost revenue by notifying admins & customers immediately. ⚠
• Review & Retry Purchase Requests – Re-engage past buyers and recover abandoned orders. 🔁
• New Product Announcements – Let customers know when fresh stock drops. 🆕
• Internal Team Alerts – Keep your team aligned with automated admin notifications. 🔔

If you’d like to see all these notifications in action, check out the full WooCommerce push notifications plugin page.

Boost Conversions & Customer Experience

Stores using push notifications for transactional updates see up to 30% higher repeat purchases compared to those relying on email alone. Plus, push notifications have a 5X higher click-through rate than email—meaning your customers actually see and engage with your updates.

Email and SMS are great, but they have their limitations—emails can go unread, and SMS costs add up quickly. Push notifications cut through the noise and offer better engagement:

• 5X higher click-through rates compared to email. 📊
• 30% higher repeat purchase rates for stores using transactional push notifications. 🔄
• Instant delivery, no spam folders – Customers see updates the moment they happen.⏳

Get Started in Minutes – No Coding Required!

Every single campaign comes with powerful pre-built templates that you can activate with just ONE click!

💡 One-click setup – Works seamlessly with WooCommerce.

💰 Free plan available – Start sending notifications at no cost.

🚀 Instant activation – Start engaging customers today.

🔄 Seamless internal communication – Never lose a single sale again due to poorly managed order updates.

How Do You Even Get Started?

Head over to your WooCommerce plugin and click on Settings » Push Notifications.

Here, you’ll see a list of 12 new campaigns. Each campaign comes with pre-built templates for both admin and customer notifications. So, all you need to do is enable it by clicking on the toggle button.

If you’d like to edit the notification message, simply click on the Manage button next to each campaign.

You can edit the customer notification under the Customer Notification Settings section:

Or, you can edit the admin notification under the Admin Notification Settings section:

And if you’d like, you can use the default notifications as is!

What Else?

The tools are ready. The documentation is waiting. Your users are out there.

Bring them back. Keep them engaged. With the PushEngage AI and its multi-language support, the only thing between you and your audience is how long you want to keep waiting.

Let’s make engagement effortless—together.

We know that growing a business is hard work. At PushEngage, we’re always looking to improve our product and your experience. We launched this new feature to help you get even more value out of PushEngage.

Thank you so much for reading this announcement.

If you have any questions, our Customer Success team is here to help. Just start a conversation on Live Chat or check out our contact page.

And thank you for using PushEngage. Whether you’re using the free version or the Enterprise version, you’re just as important to us. The new templates are meant to help you succeed and we wish you all the very best.

Let us know your thoughts in the comments below and if you haven’t already, get started with PushEngage today!